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Black Heart Pendant Necklace $17.50
FAQ
Find answers to common questions about our products, services, and policies.
Ordering
Most of our items are ready to ship! For pre-order items, we’ll clearly mark the estimated shipping time on the product page.
You can change or cancel your order before it’s shipped. Once it’s on the way, we can’t make changes anymore.
We ship all orders from our warehouse in China, and we offer international delivery worldwide!
Usually around 7 days, depending on your location. Slight delays may occur during holidays or peak seasons.
Absolutely! You’ll receive a tracking number after your order ships so you can follow it anytime.
Payment
We accept PayPal, Google Pay, Apple Pay and other secure payment options.
No worries! Just contact us within 15 days of receiving your order, and we’ll arrange a replacement or refund.
Yes! You can return unused and unopened items. Return shipping costs are the buyer’s responsibility.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Others
We do our best to make sure everything matches the photos, but slight color differences may occur due to lighting or screen settings.
Yes! Some products come with gift wrapping or handwritten cards — perfect for a sweet surprise 🎁
We carefully curate cute and trendy items from different creators and brands around the world 💕
Feel free to reach out via our [Contact Us] page — we’re happy to help anytime!